Information About Bus Travel

Yes. A maximum of 4 bus tickets can be purchased in a single transaction.
Yes. In accordance with the provisions of the Highway Transport Regulation, bus tickets are issued individually according to their TR ID numbers. For this reason, it is mandatory to enter the Turkish ID number when purchasing a bus ticket.
You can view the bus ticket you purchased through Bilet.com and detailed ticket information on the "Bus Ticket Reservation Inquiry" page by querying your ticket with your PNR number.

Your ticket information will also be sent to your e-mail address free of charge after purchase.
You do not need to print the online bus ticket you purchased. You can board your bus using the ticket information we send you free of charge via e-mail and SMS.

If you want to print your ticket for another reason, you can print it free of charge at any of the branches of the bus company.
Companies may not allow passengers of different genders to buy tickets for adjacent seats unless they buy their tickets together. In this case, they require you to choose your gender when purchasing a ticket. The bus company may not provide service to passengers who provide incorrect gender information when purchasing a ticket.
If only one seat is sold in double seats over a certain number, companies may close the other seats for sale until these seats are filled. This situation is not at Bilet.com's discretion and depends entirely on the preference of the bus company.
You can view your seat number and ticket details on the screen that appears by querying your ticket on the "Bus Ticket Reservation Inquiry" page.

Your seat number is also included in the free SMS and e-mail sent to you after purchasing your ticket.
  • If children between the ages of 0-6 will travel on their parents' lap, they do not need to buy a separate ticket. However, if a separate seat is required for the child, a ticket must be purchased.
  • Tickets are required for children aged 7 and over .
  • There is a 30% discount on the ticket price for children between the ages of 7-12.
  • There is no online sale of discounted children's bus tickets. You can buy a discounted child ticket from the bus company's branch.
  • The bus company may request a document showing the age of the child (documents such as identity card, birth certificate, etc. can be used).
There is a 30% discount on the ticket price for children between the ages of 7-12.

There is no online sale of discounted children's bus tickets. You can buy a discounted child ticket from the bus company's branch.

The bus company may request a document showing the age of the child (documents such as identity card, birth certificate, etc. can be used).
Baggage allowance for bus trips is determined as 30 KG . Bus companies may charge additional fees for luggage exceeding this level.

Additionally, the bus company may not allow you to carry loose items and other similar luggage. The scope and rules of baggage allowance may vary from company to company.
PNR code is the reservation number of the bus ticket you purchased. You can easily carry out your transactions by using your PNR code when boarding the bus, printing your ticket, making transactions such as cancellation and change, or querying your ticket details.

Your PNR code will be sent to you free of charge by Bilet.com via SMS and e-mail after you purchase the ticket.
You can board your bus with your PNR code sent to you via SMS and e-mail.
Reservations for bus tickets are not allowed. Reservations and purchases must be made in the same transaction.